Good job Cebu Pacific!

Several weeks ago, Cebu Pacific received a lot of flak after one of its flight attendants made kid and his mom get off the plane because they could only accommodate one kid with a mental illness. What did the airline expect? And to add to their embarrassment, it seemed that the kid was not really mentally ill.

I've always said that customer service was never Cebu Pacific's strength. Some of their staff are snobbish and downright disrespectful. Is it because we're paying cheaper to fly? Customer service is customer service, no matter what, no matter what the cost. Don't bite the hand that feeds you.

BUT I must give credit where credit is due. In my line of work I get to take around 8 flights a month and go around the country. And these past several months, Cebu Pacific has NEVER been late. Amazing no? In fact we get to our destination several minutes earlier than the expected time of arrival.  So, good job Cebu Pacific.